NinjaOne is a leading unified IT operations solution that simplifies the way IT works. With NinjaOne, IT teams can automate, manage, and remediate all their tasks within one modern, intuitive platform, improving technician efficiency and user productivity. NinjaOne supports over 6,000 IT departments and managed service providers around the world, and is consistently ranked #1 for its world-class customer support. NinjaOne has been recognized as the best rated software in its category on G2 and Gartner Digital Markets for the past 3 years. Learn more about NinjaOne here: www.ninjaone.com


We are looking for a Growth Product Engineer to join our growth function. You will take on a key role to drive direct business outcomes by lifting product experience. You will own engineering projects on user onboarding, feature adoption, in-app feedback, and A/B testing. Working directly with leaders from engineering, growth, product, and customer success, you are not only the one who makes things happen but also the enabler of business growth initiatives. You are an expert with strong frontend and backend skills, great product thinking, a test-and-learn mindset, and good business acumen. This role will directly impact Ninja’s ability to grow with measurable business results.


Job Details/Benefits

  • Full-time
  • Fully remote, but must be located in TX/FL/CA
  • Benefits package includes medical, dental, and vision insurance
  • 401(k) plan
  • Unlimited PTO
  • Opportunity for growth and advancement


Responsibilities

  • Work with the product and growth teams to implement product tracking best practices, and help discover the “Aha” moment of users to get the best value of Ninja products
  • Map out critical events and value points in the product, design and build customized trial onboarding process to navigate new users to the value points in a shorter path
  • Implement in-app feedback features and in-app support features
  • Build features and infrastructures to help lift product engagement, customer retention, and trial-to-customer conversion rate
  • Design and set up A/B tests and experiments for new features
  • Manage tools, measure results and guide our data-driven approach


Skills & Qualifications

  • Fluency with one or more JavaScript application frameworks (React/Redux, Angular, Backbone, etc.), familiarity with API and integration
  • Built dynamic, interactive web experiences using HTML/CSS and JavaScript
  • Familiarity with UI/UX best practices
  • Comfortable driving new initiatives and have excellent communication skills
  • Enjoy experimentation: experiment, learn from results, iterate and pivot quickly
  • Cultivate a growth mindset to drive business outcomes with data-driven product approaches
  • Nice to have: knowledge of AB testing & experimentation, experience in product-led growth


Education & Experience:

  • 1+ years’ experience as a front-end or full-stack engineer
  • BA/BS degree is required

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