Sales Engineer

About the Role  

As a Sales Engineer, you will be responsible for explaining the technical and functional aspects of the product or services we offer to the users, primarily on the post-sales side. You will also work closely with the sales team and provide technical advice on the products and services on the pre-sales side.  

Location- Berlin, Germany

What You’ll be Doing 

  • Prepare and deliver technical presentations that explain our products or services to customers and prospects  

  • Work closely with our sales teams to understand customer requirements and provide sales support  

  • Guide our customers through the implementation of the NinjaOne solution  

  • Partner with our account management department to meet the needs of our customers 

  • Actively participate in the design of our consulting processes

  • Other duties as needed  

About You 

  • You have experience in technical sales of IT products  

  • You are self-motivated and enjoy finding solutions for customers  

  • You excel in all forms of communication  

  • You are able to exercise good judgment and prioritization based on the impact to the customer  

  • You are a quick learner and adaptable to new technologies and processes  

  • You have exceptional interpersonal and teaming skills 

  • You have a thorough understanding of any virtualization platform and a proven track record of building and maintain relationships virtually  

  • You are professionally proficient in English and German

  • You speak additional languages (preferred)  

  • You have previous experience with RMM software (preferred) 

  • You have experience in technical troubleshooting (preferred)  

  • You are proficient in Windows (Windows registry, services, etc.), working knowledge of MacOS, and a general understanding of Linux distributions (preferred) 

  • You have technical support experience (preferred) 

  • You have previous experience with Zendesk (preferred) 

  • You hold a bachelor's degree in Computer Science and/or have equivalent work experience  

  • You have at least 2 years prior experience in a customer service/support related position 


About Us 

NinjaOne is a leading unified IT management solution that simplifies the way IT teams work. With NinjaOne, MSPs and IT, departments can automate, manage, and remediate all their endpoint management tasks within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 10,000 customers around the world and is consistently ranked #1 for its world-class customer support. NinjaOne has been recognized as the best-rated software in its category on G2 and Gartner Digital Markets for the past three years. 


What You’ll Love 

Our flexible working hours with home office options enable you to successfully balance your personal life and your job 

Grow personally and together with one of the fastest growing companies globally

Develop your skills through our renowned training platform

Receive competitive compensation 

Collaborate with an amazing international workforce  

Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz  

Are you already interested? We would love to get to know you! Follow the link and submit your application. We can’t wait to see you at NinjaOne. 


Apply for position now

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