Senior Product Manager - SaaS IAM

About the Role   

As a Senior Product Manager, you will bring Identity Access Management products to NinjaOne customers. Help us redefine what it means to be an endpoint management and remote monitoring and management (RMM) vendor. You will lead our IAM products by defining the experiences and interactions related to permissions and access. Creating and prioritizing our identity roadmap for product requirements, using customer feedback, engineering input, and other key contributors across our teams. You will use your product management expertise to build amazing, simple to use products, and provide highly requested customer solutions. 

We are flexible on remote working from home, as long as you are located in the USA and in one of the following states- TX, FL, CA, NC, GA, ME. We have physical offices in Austin, TX and Tampa, FL

What You’ll be Doing 

• Product Management for IAM- you will own the user lifecycle and manage, systematize, and scale role-based access controls for all NinjaOne IAM products and features. Collaborate with the product management team to creatively achieve product vision goals 
• Customer Research- responsible for customer engagement and research data for our IAM products, providing qualitative and quantitative customer research for a deep understanding of our customers’ needs. 
• Roadmap Development- partner with our software development teams to prioritize and drive feature delivery for our customers 
• Product Marketing and Adoption- partner with our product marketing, sales enablement, account management, and support teams to ensure that the features we release are well understood and adopted by customers. 

About You 

• Bachelor's degree in information technology, Computer Science, or other related techical course of study. Master's degree in business administration will make you a standout candidate but is not required. 
• 5+ years' experience in Product Management of a B2B SaaS product.  
• Years of hands-on experience working with Identity Providers (IDPs) and related products such as; AzureAD, Active Directory, ADFS, and Okta. 
• You have implemented features that enforce least privilege access controls. 
• You have been responsible for projects around identity and user lifecycle management, which may have included directory syncs and SCIM. 
• Your strong interpersonal skills make you effective when working on cross-functional teams. 
• You are an innovative and creative problem solver, comfortable with ambiguity, charting new territories and tackling new initiatives. 
• You have extensive experience working with software development teams in an Agile environment. 
• You have experience leading and contributing to technical discussions and helping navigate technical tradeoffs. 
• Other duties as needed 

About Us   

NinjaOne is a leading unified IT operations solution that simplifies the way IT works. With NinjaOne, IT teams can automate, manage, and remediate all their tasks within one modern, intuitive platform, improving technician efficiency and user productivity. NinjaOne supports over 6,000 IT departments and managed service providers around the world and is consistently ranked #1 for its world-class customer support. NinjaOne has been recognized as the best rated software in its category on G2 and Gartner Digital Markets for the past 3 years. Learn more about NinjaOne here: www.ninjaone.com   

What You’ll Love   

• We are a collaborative, kind, and curious community 
• We honor your flexibility needs with full-time work that is fully remote (Must be located in CA, FL, GA, NC, TX or ME) 
• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance 
• We help you prepare for your financial future with our 401(k) plan 
• We prioritize your work/life balance with our unlimited PTO 
• We reward your work with opportunity for growth and advancement 

#BI-REMOTE

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